What's
Included

Setting You Up for Success

Hit the ground running as a new travel agency owner

At Cruise Planners, we are dedicated to helping you create a strong foundation and providing you the tools and training to achieve sustained success. To do that, we focus on what we like to call our Four Pillars of Success.

The Four Pillars of Success

Click the icons below to learn how our award-winning technology, marketing, business coaching and training can help you build a successful travel advisor business.

Technology

Cruise Planners technology is turning heads. From our innovator awards within the travel industry to franchise specific accolades, our technology team is constantly creating and updating tools to help travel advisors be more efficient and successful.

For Travel Advisors

  • CP MAXX: A sophisticated Customer Relationship Management (CRM) tool and LIVE inventory online booking system
  • A fully functional mobile app so you can manage your business from anywhere
  • Your own personalized website – not a page on a corporate site
  • Group registration tools to maximize your sales revenue
  • Cruise Watcher: checks for new itineraries and price reductions to get the best deal for your clients
  • Triggered emails: hands-free email program to keep you connected to your clients
  • Online, on-demand travel advisor training
  • Amazon Alexa skill: manage client bookings and information through voice-activated commands – an industry first!

For Your Clients

  • Clients can book directly through your website
  • Online portal for your clients to manage their trips
  • Mobile app to book trips, see upcoming trip information and access destination guides
  • Amazon Alexa skill: clients can link their MyTrips account to countdown to vacation, ask about final payment, itinerary details, contact you and more

Marketing

The Home Office marketing team will make your first step into marketing your new business seem effortless with the hottest tools in the industry.

  • Customized free direct mail pieces – designed, printed and mailed for you, valued at more than $3,000 annually*
  • Free weekly email blasts to clients featuring deals and specials
  • Free bi-weekly luxury-focused e-newsletter
  • Free print-on-demand marketing and communications tool
  • Free mailing list with 250 names
  • Segmentation data on your clients to assist in more targeted marketing efforts
  • Free social media management program to help you create a stronger and more professional online footprint
  • Travel Weekly Magellan and Addy award-winning advertising programs – more awards than any other travel host/franchise

* Participation in Full Sails program required

Business Development Coaching

The business development team is focused on training you on tech tools, product knowledge, creating a marketing plan, setting goals and so much more to help you be successful. We freely give advice, high-fives and are your “phone-a-friend" lifeline!

Sales Help Desk

  • Motivation and sales techniques, cultivate business plans
  • Liaison between vendor and agent
  • Troubleshooting and problem resolution
  • Assist with CP tools, marketing and accounting functions
  • Providing ongoing training via webinar series

Business Development Coach

  • Identify areas of growth during coaching calls
  • Provide updates on CP product enhancements
  • Website configurations assistance
  • Business networking and marketing strategies 
  • Increase group knowledge and communicate new initiatives
  • Goal setting and tracking

Training / Events

We provide several training opportunities every year in the forms of virtual, in-person and experiential training to ensure you have the knowledge necessary to be successful.

  • STAR University (new franchise training): comprehensive six-day program in Fort Lauderdale featuring tailored seminars and workshops, networking and two ship tours
  • Cruisitude Academy: online training designed to be accessed anytime from anywhere
  • Annual Convention: featuring travel advisor panels, executive presentations and partner sessions on new products
  • Seminars at sea: immersive program allowing you to learn about the cruise product first-hand
  • Regional boot camp training: designed to help you find ways to improve and grow your business, share ideas and expertise with your fellow franchisees and Cruise Planners team
  • Fam trips: exclusive familiarization trips through various destinations in conjunction with preferred land, hotel and destination partners
  • Intensive Luxury & Land Vacation Training: including industry executives and a focus on giving you ideas and a guide to grow your luxury and land business.

Don't just take it from us. Hear what our franchise owners have to say about our award-winning tools and programs.