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Travel Franchise
FAQs

Cruise Planners received a 99% franchise owner satisfaction report from Franchise Business Review for 2024 and 2025

What to Know Before You Get Started

Explore common questions about owning a Cruise Planners franchise, including startup costs, training, technology, marketing support, commissions, part-time ownership, what it’s like to run a home-based travel agency business, and what makes Cruise Planners different from other travel franchise opportunities.

Do I need travel agent experience to succeed with Cruise Planners?

No. Many Cruise Planners franchise owners come from non-travel backgrounds. Cruise Planners provides training, tools, and ongoing support to help new franchise owners build and grow their business.

Can I only sell cruises as a Cruise Planners franchise owner?

No. Cruise Planners franchise owners are full-service travel advisors who can sell cruises, all-inclusive resorts, land vacations, luxury travel, guided tours, and more.

Is Cruise Planners a home-based franchise?

Yes. Cruise Planners is a home-based franchise, so owners can run their business from home or anywhere with an internet connection.

How do I find clients for my home-based travel agency?

Cruise Planners teaches you how to attract and retain clients through proven marketing systems. At STAR University®, you’ll learn acquisition marketing strategies, community networking, and how to use Cruise Planners’ suite of tools like automated email campaigns, a personal website, and social media templates. For additional tips on building your customer base, visit how to get clients as a home-based travel agent.

Can I run a Cruise Planners franchise part-time?

Yes. Many Cruise Planners franchise owners start part-time while transitioning from another career, then grow their business at their own pace.

How do Cruise Planners franchise owners make money?

Cruise Planners franchise owners earn income by selling travel and receiving commissions on eligible bookings. As their client base grows, owners can increase revenue through repeat business, referrals, and group travel sales.

Does Cruise Planners offer international franchise opportunities?

Cruise Planners franchise opportunities are currently only available in the United States.

How long has Cruise Planners been in business?

Cruise Planners was founded in 1994 and has decades of experience in the travel industry.

What training and ongoing support does Cruise Planners provide?

Cruise Planners provides initial training, STAR University, and ongoing support through coaching, education, business resources, and supplier training.

What support do franchise owners receive from the Cruise Planners home office team?

Cruise Planners franchise owners are supported by a home office team that includes marketing professionals, Business Development Coaches, training leaders, and technology support.

What marketing and technology tools are available to franchise owners?

Cruise Planners franchise owners have access to marketing tools, business resources, and technology designed to help them manage client relationships, promote their business, and grow sales.

Why do travelers still use travel agents instead of booking online?

Travel advisors help clients save time, avoid costly mistakes, and navigate complex travel plans with expert guidance and personalized service. Cruise Planners franchise owners also help clients access support before, during, and after travel.

How soon can I get started after joining Cruise Planners?

You can get started as soon as you finalize your franchise agreement. New franchise owners receive immediate access to their self-guided orientation, then move into online training, website setup, and planning for in-person hands-on training in Fort Lauderdale.

Who is a Cruise Planners franchise best suited for?

Cruise Planners can be a strong fit for people who love travel, enjoy helping others, and want to build a flexible business with training and support behind them.

How can I get a copy of the Cruise Planners Franchise Disclosure Document (FDD)?

After you review the Guide to Cruise Planners and submit a request for information, the team will connect with you to answer questions and determine fit. Qualified candidates are then invited to a Franchise Opportunity Webinar and receive the Franchise Disclosure Document electronically for review, followed by a required 14-day waiting period before any franchise agreement can be signed.

Are there any territory restrictions on where I can sell travel?

No. Cruise Planners does not operate with traditional territory restrictions, which gives franchise owners flexibility in how and where they build their client base.

Can I have someone else as part of the franchise?

Yes. Cruise Planners allows approved business partners or associates to be part of the business structure, depending on the ownership setup and franchise requirements.

Can I sell my franchise if I decide to retire?

Cruise Planners franchise owners may have exit options, including selling the business, subject to the franchise agreement and approval requirements.

What makes Cruise Planners different from other travel franchise opportunities?

Cruise Planners combines brand recognition, training, support, technology, and a home-based business model designed to help franchise owners build with flexibility and long-term potential.