Cruise Planners Alexa Skills

virtual personal assistant

Cruise Planners introduced the travel franchise industry’s first-ever artificial intelligence with TWO Alexa Skills, one for travel agent franchise owners, and one for their travel clients. Talk with your franchise sales rep about making sure you’re utilizing these skills as a Cruise Planners franchise owner, we may even send you an Alexa Echo Dot when you join the CP Family. So, how can these skills help you run your travel agency business and better your relationship with your clients? Read on.


What this means for our travel agent franchise owners:
Your Alexa skill, CP Maxx, will act as a virtual personal assistant, helping you stay organized and on top of reservations, all hands free. The skill syncs with CP Maxx, Cruise Planners’ proprietary reservation management and back-office system and can answer a range of questions including the following examples:

  • “Alexa, ask CP Maxx to get upcoming payments”
  • “Alexa, ask CP Maxx to get sales opportunities”
  • “Alexa, ask CP Maxx if I have any upcoming departures”
  • “Alexa, ask CP Maxx what’s on my calendar today”
  • “Alexa, ask CP Maxx to list upcoming birthdays”
  • “Alexa, ask CP Maxx to get insight for {client name}”
  • “Alexa, ask CP Maxx to get the most recent tech update”
  • “Alexa, ask CP Maxx to get payments for confirmation {confirmation number}”
  • “Alexa, ask CP Maxx to get details for confirmation {confirmation number}”
  • “Alexa, ask CP Maxx to get {client name}’s phone number”

What this means for travel clients:
Your clients can download the skill Cruise Planners. This will sync with their MyTrips account, the free client account that allows them to access their reservations, make payments and more. Using the Cruise Planners skills, clients can ask:

  • “Alexa, ask Cruise Planners to tell me about (any cruise line).”
  • “Alexa, ask Cruise Planners who is my travel agent.”
  • “Alexa, ask Cruise Planners to tell me about my upcoming trip.”
  • “Alexa, ask Cruise Planners when my final payment is due.”
  • “Alexa, call my Cruise Planners agent.”

How Cruise Planners markets Alexa to your clients:
To ensure your clients are familiar with all the ways the skills can enhance their travel needs, Cruise Planners includes Alexa skill prompts in client-facing marketing materials such as the bi-annual Travel Planner magazine and the weekly travel deals email blast.

Find out more about how you can utilize these Alexa Skills to enhance your travel business and to get your own Amazon Echo Dot.