The Technology Team at Cruise Planners works diligently to ensure our travel agent franchises have the absolute best and latest travel technology tools at their fingertips. Travel Agency Franchise owners rely heavily on the award-winning tools created by the Technology Team to assist with cruise, land, and tour bookings. Planning and booking customized trips working from home or on the go is a breeze with the eREZ Mobile App which allows Cruise Planners travel agents to manage their travel agency business from anywhere in the world. Clients are able to use a second consumer-facing mobile app, Cruise Planners Mobile, to book new trips and review previously booked trips. Not into mobile apps? Cruise Planners franchises’ websites are accessible on both desktop format and mobile platforms and are responsive to all smartphone browsers.
Creating user-friendly mobile apps was a primary goal of the Technology Team. The website and app are designed for clients and travel agents of all technology comfort levels, making navigation throughout a breeze.
“I am technology challenged and the Cruise Planners system is so user-friendly,” Keel said. “It’s a database, accounting system, marketing tool, booking engine all rolled up into one system. Clients are often impressed that they can access their profile and keep in contact with me, so the mobile app is a huge plus for most of my tech-savvy clients.”
Cruise Planners continuously improves its travel technology services and systems and launches new technology that not only helps agents be more efficient but also provides better services to our customers. The convenient benefits of using Cruise Planners’ technology continue to be used by agents and their clients every day. The Technology Team is constantly enhancing and creating the best resources for everyone.
“In today’s world, if you don’t have a mobile app, you’re obsolete,” Furst Matulonis said. “My clients love being able to view all their trip details, chat directly with me and even look up the weather in their destination all from the Cruise Planners Mobile App.”